In the ever-changing global CFD and forex financial markets, a broker's competitiveness depends not only on its own product operation capabilities and the comprehensive strength of its liquidity partners, but also directly on the platform's trading experience, system stability, compliance level, and even the survival of its business. Therefore, choosing a reliable liquidity partner is crucial. Truly high-quality institutional-grade liquidity services are not simply about providing quotes, but a complete solution integrating technological foundation, customer service, and compliance risk control. Macro Group leverages its dual underlying liquidity resources—both on-exchange and off-exchange market making—combined with multi-regional localized operational capabilities, to provide each partner broker with comprehensive, full-cycle institutional-grade service guarantees:
Technical aspects
- Millisecond-level order execution relies on Ultency's native same-datacenter deployment architecture and high-performance bridging system to achieve sub-millisecond order forwarding and processing. This shortens the time orders spend in the chain, effectively reducing slippage risk caused by market volatility. It can meet the daily trading needs of ordinary retail customers, and also adapt to professional trading strategies that are highly sensitive to latency, such as high-frequency trading, scalping, and algorithmic trading, ensuring the execution quality of different types of orders.
- With 99.99% system availability, it adheres to high industry-standard SLA service metrics, and the underlying system has undergone extensive stress testing under extreme market conditions. Through multi-layered hardware and software protection, it minimizes the risk of system downtime, price interruptions, and other incidents, covering global trading time zones around the clock and ensuring stable operation of business during all trading hours except weekends, reducing customer complaints and business losses for brokers due to system failures.
- A multi-channel redundancy architecture establishes multiple independent upstream liquidity links and transmission lines, forming a complete failover mechanism. When a channel experiences network jitter or abnormal pricing, the system automatically and seamlessly switches to the backup channel without manual intervention. Even during highly volatile and extreme market conditions such as non-farm payrolls and interest rate decisions, the system ensures uninterrupted pricing and order reporting, enhancing the business's resilience to risks.
- The real-time liquidity monitoring and maintenance team continuously monitors quote depth, spread fluctuations, channel connectivity, and order throughput 24/7. In the event of missing quotes, thinning liquidity, or link anomalies, the system automatically triggers an alert, allowing technical personnel to intervene immediately to investigate and resolve potential problems proactively, preventing them from escalating to brokerage clients.
Service level
- Each partner brokerage firm is assigned a dedicated institutional account manager who serves as the unified business contact point throughout the entire partnership lifecycle. From initial needs assessment and solution design to later business adjustments, business coordination, and business expansion and iteration, there's no need for multiple intermediaries. This ensures efficient response to the institution's various business requests and a deep understanding of the brokerage firm's business objectives.
- 24/7 technical support covers all major trading hours globally, including onboarding and debugging, troubleshooting, parameter tuning, and performance optimization. Unlike many European and American service providers that suffer from slow response times across time zones, Macro Group has a local Asia-Pacific technical team that enables faster response times during Asian trading hours, quickly resolving various unexpected technical issues encountered by brokers in their production environments.
- Customized liquidity solutions reject one-size-fits-all standardized templates. They are tailored to each brokerage's client base, business scale, target market, and asset class planning. Liquidity pool configurations, risk control thresholds, spread and inventory fee templates, and order routing strategies can be flexibly adjusted. Whether it's a newly established white-label brokerage or a mature, large institution with a multi-brand portfolio, a solution tailored to its specific business needs can be obtained.
- Flexible access configuration supports diverse integration modes. Brokers can choose the MetaQuotes Ultency native direct connection for the convenience of one-click access to the MT5 backend; or they can support standard FIX API interface integration, adapting to self-developed trading systems, third-party trading terminals, and other scenarios. Brokers can freely choose their access path based on their existing technical capabilities and future business plans, and can smoothly switch integration methods as their business develops without compromising liquidity quality.
Compliance
- company operates with multiple licenses and holds compliance licenses from several core jurisdictions, including Australia's ASIC and Hong Kong's SFC, and employs a multi-entity, separate operation model. Partner brokers can choose the corresponding licensed entity to cooperate with based on the geographic location of their target clients, meeting the requirements of different regional regulators for thorough due diligence on business entities and geographic jurisdictions, and adapting to global and regional business layouts.
- Our rigorous KYC/AML process establishes a standardized and systematic procedure for customer identity verification, anti-money laundering, and counter-terrorist financing reviews, strictly adhering to the regulatory rules of each jurisdiction. Due diligence is completed from the initial cooperation stage, and continuous verification is conducted throughout the business process, helping partner institutions mitigate compliance risks arising from identity fraud and unclear sources of funds from the outset.
- A complete audit trail is maintained across the entire business chain, with logs retained for every order received, routed, and executed, as well as every fund deposit, transfer, and withdrawal. Transaction and fund logs are archived long-term, allowing partner institutions to conduct internal self-checks and reconciliations, and also providing materials at any time to assist regulatory agencies in their audits and verifications, ensuring that the entire business process is traceable.
- Transparent fund management strictly adheres to bank-level client fund segregation protocols. Client funds are held in independent custodian accounts at top international banks, physically separated from the service provider's own operating funds. All fund transfers are traceable, and fund usage is subject to regulatory constraints, eliminating the risk of misappropriation of client funds and comprehensively protecting the assets of partner institutions and end-traders.
Our Vision
Macro Group's vision is to become the world's most trusted institutional-grade liquidity provider. We believe that only by adhering to a "zero conflict of interest" pure A- book business philosophy, abandoning the internal B-book betting model, and thinking about business from the perspective of our partners, can we win the long-term trust of our clients; and only by continuously investing in technological innovation, refining our underlying liquidity resources, system architecture, and risk control capabilities, and constantly iterating our service standards, can we maintain our leading position in the fierce market competition.
"The Liquidity Matching Engine is a revolutionary product launched by MetaQuotes. It directly addresses the key pain points between brokers and liquidity providers, bringing a true infrastructure upgrade to all MetaTrader 5 users. MetaQuotes has always been a cornerstone of industry development, and we are honored to be a partner in driving the evolution of the industry ecosystem."
